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Kent is a place for everyone so let’s make sure our workplaces and visitor experiences reflect that. From the cobbled streets of Canterbury to the sweeping coastline of Margate, inclusive and accessible tourism strengthens our offer and supports a vibrant, diverse visitor economy.

Building an accessible workplace doesn’t have to be complicated. Whether you own a family-run B&B, a high street café, or a busy attraction, small changes like step-free access, clear signage, or inclusive recruitment practices can make a big difference.

Why it matters in Kent:

  • There are over 16 million disabled people in the UK, and a potential audience of 20 million when you include parents and carers (insights from AccessAble)

  • Inclusive businesses see better customer satisfaction, loyalty, and word-of-mouth

  • Improving access supports a broader audience including older visitors, families, and international guests

Let’s work together to make Kent a welcoming destination for everyone because inclusion isn’t just good ethics, it’s good business.

Looking to take the first step? Click here to access our resources.