For many people, their first job is in the tourism and hospitality sector—whether it’s washing dishes as a kitchen porter, working in a shop on a Saturday, or assisting at a local attraction. Some individuals go on to build successful careers, owning restaurants, managing hotels, or becoming marketing directors for international brands. Others take the skills they’ve learned and apply them to different industries. No matter where your career leads, the opportunities within tourism and hospitality are vast and invaluable.
Customer Service
If you are passionate about creating positive experiences, a customer service or front-of-house role could be ideal. From hotel receptions to theme parks and visitor attractions, there are numerous roles suited for people who thrive on interaction and ensuring guests have a memorable time.
Catering
Restaurants, hotels, pubs, and attractions all require skilled chefs, cooks, and catering staff. With Kent’s abundance of fresh, local produce, the culinary scene is thriving, and you don’t need to be the next Heston Blumenthal or Jamie Oliver to make an impact in the kitchen.
Art and Culture
The tourism and hospitality industry includes a vast array of opportunities in the arts and culture sector. Kent is home to internationally recognised galleries, historic theatres, and breathtaking heritage sites that host world-class events. Whether you’re an artist, curator, or event planner, there are plenty of career paths to explore.
Sales and Marketing
From promoting visitor attractions to developing strategies for luxury hotels, sales and marketing professionals play a key role in driving business within the tourism and hospitality industry. This field offers roles in digital marketing, brand management, public relations, and event promotions.
Management
The industry also offers extensive managerial career paths. Whether managing a boutique hotel, overseeing a restaurant chain, or leading an events team, strong leadership and organisational skills can open the door to a fulfilling and high-responsibility career.
Sport and Outdoor Activities
For those who love the outdoors, there are many career options in adventure tourism, sports coaching, and outdoor recreation. From working at coastal resorts to managing activity centers, the possibilities are endless for those who enjoy active, hands-on roles.
With such a diverse range of career opportunities, the tourism and hospitality sector is a fantastic place to start, grow, or switch up your career. Whether you’re looking for flexible work, long-term progression, or the chance to travel, this industry has something to offer everyone.
We’ve collected case studies of several people that work in the sector. Have a read through their stories to find out where they started and what they enjoy most, you may be inspired to follow them.