Alexia Taylor

Alexia Taylor - Visitor Experience Officer at Canterbury Cathedral

Age: 25-34

Career Journey:

Alexia Taylor began her career in tourism and hospitality with an unpaid internship, honing her skills in event coordination and guest services. Her degree in Tourism Management led her to various roles, including Retail and Events Manager at a Kent vineyard and Store Supervisor at a fashion brand, where she strengthened her managerial skills. She now serves as the Visitor Experience Officer at Canterbury Cathedral, where she manages events and activities that enhance visitor engagement and support the Cathedral’s financial sustainability.

Career Highlights:

A career highlight for Alexia was reviving the ‘Climb the Corona’ tours at Canterbury Cathedral, offering visitors stunning panoramic views of the World Heritage Site. Her proudest achievement, however, was organising the Cathedral’s first-ever silent disco, blending tradition and modernity, which attracted global attention and became a regular event, boosting both visitor engagement and income.

What Alexia Enjoys Most About Her Job:

Alexia thrives on creating enriching experiences that bring the Cathedral’s history to life for visitors. She loves the mix of creativity, strategy, and community engagement that makes her role so fulfilling.

Key Skills and Expertise:

Alexia excels in customer service, event planning, heritage conservation, and commercial strategy. Her problem-solving skills and innovative mindset, combined with her ability to lead and collaborate, help create memorable and engaging experiences for visitors while supporting the Cathedral’s goals.